Book Reviews

Summaries of best sellers and cutting edge ideas on HR, leadership and other personnel management issues.
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75 Cage Rattling Questions to Change the Way You Work

by Dick Whitney
Asking the old questions, according to authors Dick Whitney and Melissa Giovagnoli, means getting the same old answers. And that can be deadly for any group or company that wants to move ahead. Instead, they offer 75 outrageous, thought-provoking questions that clean out the corporate cobwebs and get workers’ minds working in new and productive directions. Drawing from their own experiences as top international business consultants, Whitney and Giovagnoli provide field-tested "cage-rattlers" that can help improve leadership, resolve on-the-job conflicts, stimulate innovation, facilitate better communication, and much more. Additionally, the guide benefits individuals as much as it does teams, small groups, small businesses, and larger corporations.

Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace

by Ron Zemke, Claire Raines, Bob Filipczak
Walk through the tightly packed, hierarchically flattened corridors of America's businesses and what do you hear? Not the sounds of harmony. Instead, you'll probably hear the grumbles of irritation as people with wholly different ways of working, talking, and thinking have been tossed together side by side, cubicle by cubicle. It's the teeth-gritting sound of generations in collision.

How to Choose the Right Person for the Right Job Every Time

by Lori Davila, Louise Kursmark, Lori Davila, Louise Kursmark
Coauthored by a hiring consultant to Coca-Cola, Nortel, Siemens, and other Fortune 500 companies, How to Choose the Right Person for the Right Job Every Time explains the advantages of behavioral interviewing and shows managers how to: Identify the skills and characteristics they want in a candidate. Develop an interview format. Ask the right questions--includes 401 sample questions.

Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace

by Gordon MacKenzie
Creativity is crucial to business success. But too often, even the most innovative organization quickly becomes a "giant hairball"--a tangled, impenetrable mass of rules, traditions, and systems, all based on what worked in the past--that exercises an inexorable pull into mediocrity. Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit--to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius.

The American Bar Association Guide to Workplace Law

by Barbara J. Fick
The law affects just about every aspect of work, from hiring to firing to retiring. Now, as they've done with wills and estates, home ownership, family law, and consumer law, the American Bar Association has written this clear and compact guide to all the law that one needs to know, whether employee or employer. As in all ABA books, the advice is dependable and in plain English--not "legalese."

The HR Answer Book

by Shawn A. Smith, Rebecca A. Mazin
The HR Answer Book addresses 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and termination, compensation and benefits to training and employee relations. Accessible and concise, this on-the-job companion offers expert guidance on all types of "people" issues, enabling managers and human resources professionals to: * Save time, money, and trouble * Increase employee productivity, satisfaction, and retention * Attract and hire the best candidates while avoiding the inferior ones* * Handle tough issues like sexual harassment, Internet and e-mail usage, performance problems, and more -- fairly, sensitively, and legally.

“360 Degree Feedback”

by Mark Edwards
Presents a model for employee assessment in the age of teamwork, based on giving employees feedback from peers, customers, supervisors, and those who work for the employee, and shows how to design and implement it. Can be used in union and nonunion environments, in fields including health care, law, manufacturing, and military operations, and with methods such as diversity management, team-based work structures, and TQM. Contains sample forms and letters. Annotation c. by Book News, Inc., Portland, Or.

“96 Great Interview Questions...”

by Paul Falcone
Plenty of job titles advise on how to handle interview questions; but too few lend depth to the employer's side - what to ask, and how. Falcone's title is invaluable in telling how to organize interviews to best identify high-performance candidates and how to spot evasions and untruths. An excellent guide to turning general answers into specifics, and to using these candidates' specifics to assess strengths and weaknesses. Midwest Book Review.

“Adams Streetwise Hiring Top Performers...”

by Bob Adams
Furnishes authoritative tips on how to find, interview, and hire the best people for a company, including six hundred interview questions and tips on networking, writing ads, screening techniques, references, and hiring legalities. Ingram. answers into specifics, and to using these candidates' specifics to assess strengths and weaknesses. Midwest Book Review.

“Avoid Employee Lawsuits”

by Barbara Kate Repa
Presents an easy-to-use reference guide addressing the hiring of workers, doing background checks, testing applicants, keeping records, paying workers, avoiding discrimination, guarding against sexual harassment, preventing violence, conducting investigations, and firing.
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DISCLAIMER: The information contained in these articles is intended to provide useful information. It is published with the understanding that the publisher is not engaged in rendering legal services. For specific legal advice, please consult your attorney.

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